At Angela Beauty, we want you to shop with confidence. If you are not completely satisfied with your purchase, we are here to help with a simple and transparent return process.
Return Eligibility
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return:
• The item must be unused and in original condition • The item must be returned with original packaging • A valid proof of purchase or order confirmation is required
Items that do not meet these requirements may not qualify for a refund.
Non-Returnable Items
For hygiene and safety reasons, certain beauty products cannot be returned, including:
• Used beauty tools or accessories • Opened or used personal care items • Items damaged due to misuse • Final sale or clearance items
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
• Your order number • Photos of the product and packaging • A brief description of the issue
After verification, we will arrange a replacement or full refund.
Return Process
To start a return:
Contact our support team by email
Wait for return approval and instructions
Ship the item back to the provided return address
Returns sent without prior authorization may not be accepted.
Refund Processing
Once we receive and inspect your return:
• You will receive a refund confirmation email • Refunds will be issued to the original payment method • Processing usually takes 5–10 business days, depending on your bank
Shipping fees are non-refundable, unless the return is due to our mistake.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items without tracking.